Storsmart Insurance Program

For your benefit and protection, insurance for your stored items is required. A convenient and affordable way to get the insurance coverage you need is through the Storsmart Insurance Program — an insurance policy created specifically for Night Owl Storage customers. To learn more, please visit Storsmart Insurance.

Frequently asked questions about the Tenant Insurance Program

You have questions, we have answers! Keep reading below for more information on Tenant Insurance, coverage and how to file a claim.

Peace Of Mind: Are Your Valuables Protected?

When you store your property with Night Owl Storage you can rest assured that we will treat your items with the utmost care. No matter what you store with us, our units are designed to protect your items. From your childhood treasures, to your seasonal decorations, to your business’s records, all of it is secure at Night Owl Storage. However, even the most secure and well-built structures can be damaged by a catastrophe. As an added option to protect your valuables, we have partnered with Property First Group LP and its exclusive insurance program StorSmart Insurance, a leading self-storage contents insurance provider.

StorSmart Insurance = Extra Protection

The StorSmart insurance program is committed to providing an easy contents insurance solution with great coverage and affordable premiums. If you choose the StorSmart Insurance option, in most states you may be able to purchase up to $5,000 of coverage per storage space. See your store manager for available options. If you have any insurance questions, please contact the StorSmart insurance program directly at 1-888-545-SMART or via email at

What levels of coverage are available under the Self Storage Tenant Insurance Program?

Three levels of coverage limits are offered under the Program: $2,000, $3,000 or $5,000. Monthly premiums are $9, $13 or $22, depending on the policy limit you choose.

When does my coverage start? When does coverage expire?

Coverage begins when you complete and sign the Enrollment Form and pay the first month’s premium. Coverage ends when your rental agreement terminates or on the date specified in any notice you may receive for failure to pay your monthly premium.

If I’m insured under the Program, how do I file a claim if I suffer a covered loss?

All claims for losses should be directed to the Program administrator, Property First Group LP, by calling 1-888-545-SMART. You also may submit a claim through storsmart’s website,


StorSmart Insurance is a premier self-storage contents insurance program offered exclusively through Property First Group LP. Property First Group LP does business in California as Property First Insurance Agency (CA license no. 0H93939) and in all other states as Property First Group Insurance Agency (NY license no. 1216623, PA license no. 588404) StorSmart Insurance was developed from more than 40 years of experience in self storage operations & insurance and features the most comprehensive contents insurance program in the industry. Underwritten by New Hampshire Insurance Company (A.M. Best Rating of A- Excellent), an affiliate of American International Group (AIG) which serves more than 90 million customers in over 100 countries. StorSmart Insurance is focused on providing the self-storage operator and their customers with integrity, value, and peace of mind.